Question 1

How long is shipping time? (UK)

Accepted Answer

We ship all UK orders via Royal Mail Tracked 24 or Tracked 48 for fast and reliable delivery.
Tracked 24: Usually arrives next working day after dispatch.
Tracked 48: Usually arrives within 2 working days after dispatch.

Bonus: Spend over £40 on physical products and enjoy a free upgrade to Royal Mail Tracked 24

Question 2

How long is shipping time? (International)

Accepted Answer

Delivery times vary depending on your location. For most countries, we offer both Standard and Express shipping options so you can choose the speed that suits you best.

For an accurate breakdown of prices and estimated delivery times to your country, please view these on the cart page - you’ll see all available services before you complete your order.

Question 3

What are your shipping prices?

Accepted Answer

Our shipping rates are based on the weight and size of your order - so the more you add to your basket, the more postage may cost.

We ship both within the UK and internationally, offering multiple courier options for international customers. For the most accurate pricing for your chosen courier and service, simply head to the cart page - all available rates will be shown before you checkout.

Question 4

What if my item isn't delivered?

Accepted Answer

UK Orders
 All UK orders are sent via Royal Mail Tracked services, so you can follow your parcel’s journey. If your order hasn’t arrived within 7 working days of the expected delivery date:
Reach out to us first using the Contact Us link in the footer of our website.
We’ll check your tracking information and liaise with Royal Mail if needed.
If your order is confirmed lost, we’ll arrange a replacement or refund where applicable.

International Orders
 Delivery times vary depending on the destination and service selected (Standard or Express). If your parcel hasn’t arrived within:
Standard Service: 20 working days after the expected delivery date
Express Service: 10 working days after the expected delivery date

Please:
Contact us first via the Contact Us link in the footer of our website.
We’ll review your tracking details and get in touch with the courier on your behalf.
If your order is confirmed lost, we’ll arrange a replacement or refund where applicable.

Frequently asked questions

How long is shipping time? (UK)

How long is shipping time? (International)

What are your shipping prices?

What if my item isn't delivered?

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